Terms & Conditions
General
Invoices for corporate training and services are issued at the completion of the scope of work.
The term for payment of corporate training and services invoices is STRICTLY 14 days.
Failure to pay corporate training and services invoices by the due date incurs the late fee.
Public Courses
Unless otherwise negotiated, all training and assessment must be completed within 12 months of date of commencement of the course.
Failure to submit required assessment within the 12 month period will result in certification being finalised and issued for the completed units of competency only.
Students wishing to complete outstanding assessment outside of the 12 month period are required to re-enrol in the relevent units of competency, and complete all associated requirements therein.
Emergency Response and First Aid Training
Unless negotiated, all emergency response training is to be conducted on the same day for the same site.
Notice of cancellation by the client given less than 48 hours prior to the training date incurs a 40% surcharge.
Contract discounts apply: 2-year contract incurs 5% discount, 3-year contract incurs 7.5% discount, 4-year contract incurs 10% discount.
Contract prices subject to annual CPI adjustment.
Water fire extinguishers are used for fire extinguisher training. Carbon dioxide extinguishers may be used upon request. A CO2 surcharge applies, and a donation is made to Greenfleet to offset the carbon emission.
Emergency Plans and Procedures Manuals
Additional hours (over the minimum) required for the development of emergency plans and procedures manuals are charged at consultation rate.
One (1) only round of amendments is provided during development stage. Additional rounds of amendments charged at consultation rate.
Electronic copies of emergency plans and procedures manuals incur annual license fee.
Electronic copies of emergency plans and procedures are to be reviewed and re-issued annually. An expiry date is recorded on electronic copies of emergency plans and procedures. The review, and amendments required during the review process, is charged at consultation rate.
Hard copies of emergency plans and procedures are to be reviewed 3-yearly. An expiry date is recorded on all emergency plans and procedures. The review, and amendments required during the review process, is charged at consultation rate.
Copyright of emergency plans and procedures remains with DELTRA Australia.
Emergency Evacuation Signs
Additional hours (over the minimum) required for the development of emergency evacuation signs are charged at consultation rate.
One (1) only round of amendments is provided during development stage. Additional rounds of amendments charged at consultation rate.
Electronic copies of emergency evacuation signs incur annual license fee.
Electronic copies of emergency evacuation signs are to be reviewed and re-issued annually. An expiry date is recorded on electronic copies of emergency plans and procedures. The review, and amendments required during the review process, is charged at consultation rate.
Hard copies of emergency evacuation signs are to be reviewed 3-yearly. An expiry date is recorded on all emergency evacuation signs. The review, and amendments required during the review process, is charged at consultation rate.
Emergency evacuation signs are supplied only. Installation of signs charged at consultation rate.
Client to provide electronic and/or hard copies of architectural building plans. Where plans are not supplied, initial hand-drawn building plans charged at consultation rate.
Copyright of emergency evacuation signs remains with DELTRA Australia.
Emergency Response Flipcharts
Additional hours (over the minimum) required for the development of emergency procedures flipcharts are charged at consultation rate.
One (1) only round of amendments is provided during development stage. Additional rounds of amendments charged at consultation rate.
Emergency response flipcharts are to be reviewed 3-yearly. An expiry date is recorded on all emergency response flipcharts. The review, and amendments required during the review process, is charged at consultation rate.
Copyright of emergency response flipcharts remains with DELTRA Australia.
Fire Safety Management Plans
Additional hours (over the minimum) required for the development of fire safety management plans are charged at consultation rate.
One (1) only round of amendments is provided during development stage. Additional rounds of amendments charged at consultation rate.
Client to provide electronic and/or hard copies of architectural building plans. Where plans are not supplied, initial hand-drawn building plans charged at consultation rate.
Copyright of fire safety management plans remains with DELTRA Australia.